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WARATAH INSURANCE BROKERS PTY LTD.
AFS Licence No. 240670          A.B.N. 38 003 461 854
Ph: (02) 9796 4329

“Insurance is peace of mind...”

Waratah Insurance Brokers Pty Ltd
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  Privacy Policy  

Waratah Insurance Brokers in Western Sydney are Honest and Reliable Business Insurance Brokers.

We are committed to protecting your privacy and confidentiality in accordance with the Privacy Act 1988 (Cth) and it is one our prime concerns that any personal or sensitive information you provide to us is not used for any other purpose than that intended and expected by you. This Privacy Policy describes our current policies and practices in relation to the handling and use of personal information.

WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?



We will collect personal information for primary purposes, which are relevant to providing and administrating our products and services. To enable us to provide advice, arrange and provide insurance quotes and insure your risks, we collect the information needed by ourselves to ensure appropriate advice and information required by insurers to underwrite your insurance risks etc. We will usually provide some or all of this information to our underwriters and reinsurers. Some of these companies may be located outside Australia. When a claim is made under the policy, to enable us to assess the claim, we and our representatives (including loss adjusters, investigators, medical advisers and lawyers) collect information about the claim, some of which may be personal information. We may collect the information from you or from third parties. We provide this information to the insurer and those appointed to assist you in making a claim. Again this information may be passed on to our underwriters and reinsurers. We may use your personal information internally to help us improve our services and help resolve any problems.

WHAT IF YOU DON’T PROVIDE SOME INFORMATION TO US?



We can only apply for and arrange insurance cover and claims under the policy if we have all relevant information. The insurance laws also require insured’s to provide us with all the information we need in order to be able to decide whether to insure and on what terms.

HOW DO WE HOLD AND PROTECT YOUR INFORMATION?



We hold the information we collect from you in our computer system and in our hard copy files. We ensure that your information is safe by following the usual security procedures expected by our clients.

WILL WE DISCLOSE THE INFORMATION WE COLLECT TO ANYONE?



We may disclose information to:

  • Insurers, underwriters, underwriting agencies, wholesale brokers and reinsurers (for the purpose of seeking recovery from them or to assist them to assess insurance risks);
  • Premium funders for the purposes of gaining quotations on and arranging funding of your insurance premiums;
  • An investigator, assessor, State or Federal Health Authorities, lawyers, accountants, medical practitioners, hospitals or other professional advisors (for the purposes of investigating or assessing your claim);
  • A lawyer or recovery agent (for the purpose of defending an action by a third party against you or for the purpose of recovery costs including your excess);
  • Contractors who supply services to us, e.g. to handle mailings on our behalf;
  • An immediate family member;
  • Other companies in the event of a corporate sale, merger, reorganisation, dissolution or similar event.

However, we will do our best to ensure that they protect the information in the same way that we do. We may provide this information to others if we are required to do so by law or under some unusual other circumstances which the Privacy Act permits. We do not sell, trade, or rent personal information to others.

HOW CAN YOU CHECK, UPDATE OR CHANGE THE INFORMATION
WE ARE HOLDING?




Upon receipt of your written request and enough information to allow us to identify the information, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any personal information that we agree is inaccurate. If you wish to access or correct your personal information please write to the Privacy Officer, C / - our office. We do not charge for receiving a request for access to personal information or for complying with a correction request. We do however reserve the right to charge you for all reasonable costs and outgoings specifically incurred in meeting your request for information.

YOUR CONSENT



By asking us to quote or arrange insurance to you and your clients, you consent to the collection and use of the information you have provided to us for the purposes described above.

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Testimonials


Over the many years we have used your company as Brokers, we have been very happy with the service and the timely manner in which we have been provided with information and quotations.

I would have no hesitation in recommending your company to other firms.

Tony Strachan
Managing Director
Zilco International Pty Ltd
www.zilco.net

Just a short note to express my complete satisfaction and unqualified endorsement of the extensive/ comprehensive brokerage service and performance of Waratah insurance Brokers (Waratah) with regard to our domestic and international business insurance needs.

Since 1998 Waratah have been looking after both our Group’s business plus our Senior Managements personal insurance needs in a prompt and professional way. Nothing appears too much trouble for Waratah management and/ or staff who perform an efficient, responsive and extremely congenial manner with satisfaction of our needs being the highest priority.

Waratah always prove to find me the best possible cover at the best price and have guaranteed satisfactory claims outcomes in every instance where a claim has been lodged.

To this end I have no hesitation in recommending Waratah services to any other company.

Mark Byers
Director
Insight Clothing (Bleach Pty Ltd)
www.insight51.com

Woodmark has been a client of Waratah Insurance Brokers for the past 12 years. During this period Waratah have extended prompt and professional service to Woodmark's Insurance requirements. Woodmark are furniture manufacturers, our manufacturing processes are considered to be in the high risk area due to the materials and machinery we use, as our insurance broker, Waratah have never considered this as an obstacle when finding the correct cover for our requirements.

Leith Christiansen
Director
Woodmark International Furniture Pty Ltd
www.woodmark.com.au

Here is a short note to express my complete satisfaction with the performance of your company.

Since 1997 you have been looking after our business insurance needs in a prompt and professional way.

Your advice on the right way to keep us covered with insurance without trying to push perhaps unnecessary products is greatly appreciated.

You always endeavour to find me the best possible cover at the best possible price; nothing is too much trouble for you, Simon & all of the staff. It is good to know we can trust our broker to have our interest in mind.

I have no hesitation in recommending your services to any other company.

Rudi Ringger
B & M Plastics Pty Ltd
www.bmplastics.com.au

Waratah Insurance Brokers have been looking after our Business Insurance requirements since 1992.

In that time they have always been very professional in their approach, keeping us well informed on the most suitable business insurance packages available, to ourselves. They always respond promptly to both phone calls, and follow up enquires, regarding our insurance needs.

We would certainly have no hesitation in recommending Waratah Insurance Brokers to other business organizations.

Mark Fell
Director
DMF International Pty Ltd
www.dmf.com.au

After 100 years of being in business you have a feel for what keeps you at the top of your game and what it is that keep customers coming back time and time again. We would not have achieved that milestone without Professional, Trustworthy Suppliers who have the same attitude and belief in Invincible Customer Service.

The majority of our suppliers have been with us in excess of 10 years. Having this experience behind us allows us to get on with what we do best, knowing our back is covered in the areas where their expertise shines through.

Brett Thornthwaite and the team at Waratah Insurance Brokers continually provide us with this expertise and have done for many years.

Some companies continually go back to the market seeking cheaper prices but what price can you put on expertise, service and a smile.

Knowing a smile and a solution is but a phone call away allows me to drive the company towards its next 100 years without watching the rear view mirror every five minutes.

To Brett and the Team keep doing what you’re doing.

John Given
CEO
Zions Pty Ltd
www.zions.com.au

Brett and his staff at Waratah have been our brokers for many years. We especially appreciate the personal attention they give to our business. Any claim matters are handled with ease by the knowledgeable staff.

Financially they have saved us plenty. They are excellent at shopping around for the best premiums, and always ensure that our cover is adequate. When renewal time comes around they provide various alternatives and payment options.

We can’t speak too highly of the personal rapport which they have built up over the years. Since the implementation of the Waratah Golf Day we have met all the staff personally and have had plenty of fun with them on the golf course and over lunch.

Waratah are committed to providing the best support in their industry and we are pleased to be their client.

Paul & Sue Goble
KPD Pty Limited
Australia’s leading laboratory furniture manufacturers
62 Blackshaw Ave, Mortdale NSW 2223
www.kpd.com.au